Home Care Agency - Scheduling Coordinator (Russian/Spanish/Creole and English)

YELM US Associates is the administrative division supporting our licensed home care agencies, Ultimate Care and Swift Home Care.

Compensation: $27.00-$28.00 plus per hour, based on relevant experience.

Location: 2169 86th Street, 2nd Floor, Brooklyn, NY 11214 (Bay Ridge)

Schedule: Monday-Friday 9:00AM-5:00PM Onsite (Overtime available to staff cases)

Responsibilities:

We are looking for individuals with both home care coordination experience and are bilingual (Russian/Spanish/Creole and English). 

• Coordinate and schedule home care services based on clients’ needs, preferences, and caregiver availability.
• Assign caregivers based on skills, client compatibility, and availability, ensuring consistent and long-term placements.
• Manage a high volume of incoming calls, addressing inquiries and resolving issues promptly.
• Adapt quickly to scheduling changes caused by callouts, emergencies, or updated client needs.
• Maintain accurate and up-to-date scheduling records using HHA eXchange.