Senior Customer Support and Market Data Specialist
Join the Market Leader in Electric Power Data and Analytics Solutions
The electrical grid is the largest and most complicated machine ever built. Yes Energy’s industry-leading electric power trading analytics software provides real-time visibility into the massive amount of data generated by the North American electrical grid daily. Our unique and innovative view of the data informs real-time trading decisions and mid-to-long-term investment decisions that keep utility prices low, support the energy transition, and keep the grid running. It’s both challenging work and work with a purpose.
Be a part of our successful, growing business during international transformation.
Position Summary
The Senior Customer Support and Market Data Specialist plays a critical, front-line role in ensuring that Yes Energy lives up to our brand promises: We promise prompt, friendly, and smart customer support and are committed to collaborative partnerships with our customers.
The position serves as the most technically focused member of the Customer Support Team, answering customer questions related to technical support and application usage. More than any other member of the Customer Support Team, the Senior Support and Market Data Specialist needs to understand how our products work “under the hood” to facil