Quality Manager – Quality Control & Quality Assurance (all genders)

We are a niche beauty startup dedicated to developing high-quality cosmetic products with a strong focus on natural ingredients and modern formulation science. We combine scientific standards with a conscious approach to sustainability, ingredient transparency, and performance-driven skincare.

• Own incoming quality control for raw materials and packaging, including sampling plans, specification checks, and supplier certificate of analysis review.

• Manage batch release: reviewing production records, in-process checks, and finished-product testing before a batch is cleared for sale.

• Coordinate microbiological, stability, and preservative-efficacy (challenge) testing with external laboratories, and interpret results against acceptance criteria.

• Lead investigation of out-of-specification results and contamination events, including root cause analysis, containment, and corrective and preventive action (CAPA) plans, in coordination with suppliers.

• Maintain and continuously improve Standard Operating Procedures (SOPs) for quality control and quality assurance processes.

• Own the customer complaint process: logging, root cause analysis, corrective action, and closing the loop with customer service and production.

• Maintain quality records and documentation in line with ISO 22716 (Cosmetics GMP) principles.

• Support internal audits of q