Shipping Coordinator
Zaber is seeking an organized and detail-oriented Shipping Coordinator to support our order fulfillment, logistics, and supply chain needs. This role involves shipping orders, invoicing, helping resolve customs delays, and providing customer service. You will have the opportunity to learn new skills while driving improvements in processes, documentation, and customer service by collaborating with colleagues across the company.
You’ll join our friendly and composed Order Fulfillment Team, coordinating with our Inside Sales Administrators and Packaging Associates to ensure customer satisfaction and operational efficiency. Additionally, you’ll collaborate with Sales, Marketing, and Accounting teams to help ensure a smooth ordering process for our customers.
Zaber is an employee-owned company that manufactures cutting-edge, precision robotics for industry-leading customers across a range of sectors. You will be vital to maintaining Zaber's high-level post-sales experience by ensuring timely order delivery, navigating entry requirements, and updating customers on customs changes.
As a Shipping Coordinator, you will:
- Ship customer orders and RMAs using carrier software, online platforms, and other manual processes.
- Prepare export and import documents and other customs paperwork, and work with carriers, brokers, and customers to promptly release inbound and outbound shipments.
- Coordinate scheduling with freight forwarders, logi
