Digital Consultant, Salesforce

The Digital Consultant,  Salesforce reporting to the Director, Technology Solutions will support clients in designing and implementing scalable Salesforce solutions that drive digital transformation initiatives. This role combines strategic consulting, hands-on Salesforce expertise, and close collaboration with clients and internal delivery teams.

As a Digital Consultant, you will serve as a trusted advisor—translating business needs into effective Salesforce solutions while ensuring best practices, platform optimization, and long-term value.

Your Key Responsibilities:

• Partner with clients to understand business requirements and translate them into Salesforce-based solutions
• Design, configure, and optimize Salesforce solutions across relevant clouds, including Sales, Service, and Commerce
• Lead or support Salesforce implementations, enhancements, and system integrations
• Collaborate with cross-functional teams, including developers, architects, and project managers, to deliver successful outcomes
• Provide strategic guidance on Salesforce capabilities, platform best practices, and roadmap planning
• Support user adoption through documentation, training, and change management activities
• Ensure solution quality, scalability, and alignment with client goals

Requirements

• Salesforce Platform Fundamentals: Strong understanding of Salesforce CRM architecture, standard and