Cloud Operations Specialist

The Cloud Operations Specialist is responsible for managing the end-to-end purchase request (PR), order management, cost tracking, and financial coordination activities supporting ZainTECH’s Cloud and Cybersecurity services across the region. The role sits at the intersection of business operations, Finance, Procurement, and technical teams, ensuring that cloud services, tools, licenses, and related requirements are procured efficiently and supported by accurate financial and operational controls.

The role owns the PR lifecycle from initiation through approval and PO conversion, while maintaining visibility of cloud costs and utilization, supplier invoices, renewals, and order records. Working closely with Cloud and Cybersecurity teams, Finance, Procurement, and vendors, the Cloud Operations Specialist ensures accurate reporting, timely supplier payments, audit readiness, and continuity of critical services. A strong understanding of cloud platforms and their commercial, licensing, billing, and consumption models is essential to successfully perform this role.

Responsibilities:

Purchase Request & Order Management

• Manage the end-to-end purchase request (PR) workflow for Cloud and Cybersecurity services, tools, licenses, and related requirements across ZainTECH’s regional operations.
• Create, submit, and track PRs throughout approval cycles, proactively following up with stakeholders to prevent delays and bottlenecks.<