Team Lead - IT Tele Sales
LeadOn-site (New Cairo City)Salary undisclosed
Job Description
The Team Leader – Tele Sales is responsible for leading a high-performing SMB sales development team focused on account growth, upsell revenue, cross-sell opportunities, and new SMB customer acquisition. The role combines frontline sales leadership with hands-on commercial engagement, ensuring consistent pipeline generation, deal conversion, and revenue growth across assigned SMB accounts.
Working closely with Sales leadership and Account Managers, the Team Leader drives performance across the SMB portfolio while fostering a results-oriented, customer-centric, and high-performance sales culture.
Responsibilities:
Sales Leadership & Team Management
- Lead, coach, and manage a team of Tele Sales Executives / SDRs responsible for SMB account management and lead generation
- Drive overall team performance across: Upsell revenue, Cross-sell opportunities, and New SMB customer acquisition
- Conduct regular coaching sessions, call reviews, and performance feedback discussions
- Foster a performance-driven and customer-focused team culture aligned with business objectives
Pipeline & Revenue Growth
- Drive account growth strategies across the SMB portfolio in collaboration with Sales leadership
- Ensure disciplined pipeline generation, progression, and deal closure across the team
- Monitor account expansion opportunities and ensure timely execution of upsell and cross-sell initiativ
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