Payment Owner - Greater China
MiddleOn-site (Kuala Lumpur)Salary undisclosed
Job Description
Role Overview
We are looking for a Payment Owner for ZFX Greater China region, responsible for the selection, evaluation, and continuous optimization of Payment Service Providers (PSPs) in the GC market.
This role is data-driven and judgment-oriented. The ideal candidate should be able to assess both existing and potential PSPs based on actual payment performance, make informed decisions and trade-offs, and clearly identify the current and future payment needs of the GC region.
This is a role that emphasizes ownership and decision-making capability, rather than a purely execution-focused Payment Operations position.
Responsibilities
- Select, evaluate, and recommend suitable Payment Service Providers (PSPs) for the GC region based on data and actual operational performance.
- Conduct systematic analysis of existing PSPs, including but not limited to:
- Deposit and withdrawal success rates
- Failure reason breakdowns
- Withdrawal processing time
- Cost structure and fees
- Risk indicators and exceptions
- Assess the real payment needs of the GC region by considering business scale, client behavior, and regional characteristics, and propose practical and actionable optimization solutions.
- Work closely with PSPs, Payment Operations, Finance, and Customer Support teams to continuously improve and adjust payment channels.
- Assist in establ
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