Product Operations Manager

London HQ (Oval)Hybrid (3 days in office)Full-time 🌍 Our Vision Every child deserves a better start toward the best possible future. The right educator in the right classroom at the right time can change a child’s chances and, at scale, a nation’s trajectory. Yet too much of our education system’s time, money, and talent are lost to inefficiency. At Zen Educate, we’re changing that through technology: helping schools save millions in tight times, helping educators find work that rewards their skills and fits their lives, and building a better-educated society that invests its best in every child. 👋 Hi, I’m Dan Cohen I’m the Chief Product Officer here at Zen Educate. We’ve already helped schools save over £30 million so far. That feels great, but it just shows what’s possible when the system works better, and we have a long way to go. Now we’re scaling fast in the UK and US, and the next chapter is about building the machine that keeps delivering that outcome at scale. With our Product & Technology team growing very rapidly around the world, we are squarely in the "messy middle." We are moving away from heavy, sprint-based processes toward a high-velocity, Mission-based operating model. We need a Product Operations Manager to be the architect of this system. 🧭 What “Product Ops” Means Here At Zen, “product ops” doesn’t mean creating bureaucracy or being a Jira administrator (especially as we don’t use Jira). It means building the system behind the system. You won't be managing