Analyst, Deal Desk & Contract Analytics

Analyst, Deal Desk & Contract Analytics

Position Overview:

This role is responsible for ensuring accurate cost assignment, margin transparency, revenue recognition support, and overage billing integrity across client contracts. The position will operationalize a structured tracking process that consolidates contractual entitlements and reconciles them against actual platform and service usage across multiple enterprise systems.

Key Responsibilities:

• Pull usage data from Snowflake.
• Map usage to contract entitlements.
• Maintain entitlement vs. usage dashboards.
• Refresh dashboards monthly.
• QA anomalies (usage spikes, missing account IDs, mismatches).
• Prepare monthly, CS-ready insights.
• Partner with CS Ops, BI, and Data Engineering on data issues.
• Execute monthly entitlement-to-usage reconciliation processes across all tracked customer contracts.
• Produce variance analyses and identify revenue leakage, unbilled overages, and margin risks.

Ideal Skills:

• Data reconciliation and exception management.
• Root cause analysis.
• Contract and pric