Billing Analyst

KEY RESPONSIBILITIES

 

Billing Operations

• Creating / updating the necessary billing rules (“Subscriptions”) in the appropriate Billing Platform.  This must be done in a timely manner and always be complete before the month end billing run is undertaken.  Activity could include the following:
   
  • Updating Subscriptions for Indexation.
  • Review the Revenue Rules associated with each Subscription.
  • Working with Sales Operations to provide them with the AER of any renewal.
  • Understand Deferred Revenue expectations.
  • Reconciliation and billing of SMS volumes.
     
• Instigate and complete the billing runs for your designated area each month end.  In order to accomplish this, it will be essential that the individual is capable of consolidating various usage reports into a single report that can be uploaded into the Billing Platform.
   
• Work with the business (Sales / Support) to evaluate the validity of a customer’s dispute on an issued invoice.  If appropriate, raise a credit memo and reissue invoices to ensure Zeta can collect from the client monies due.