Senior Product Manager, Customer Engagement & Digital Foundations
- Shape the products that keep millions of customers engaged by creating intuitive, AI-enabled experiences that make Zip the first payment choice, every day.
- Bring your expertise in product strategy, customer engagement and digital experiences to build scalable products that create lasting value for customers and the business.
- Hybrid working from our Sydney or Melbourne office.
Write your story with a career at Zip
Join Zip's Product team, where we create innovative, customer-centred experiences that make managing money simpler, smarter and more rewarding. Working closely with Engineering, Design and Technology teams, we combine customer insight, experimentation and commercial thinking to build products that delight customers and deliver meaningful business outcomes.
As a Senior Product Manager within our Customer Engagement & Digital Foundations domain, you'll own the strategy, roadmap and delivery of products that strengthen customer engagement, increase self-service and drive long-term retention. You'll help shape how Agentic and ambient AI are embedded into our products, creating more intelligent, personalised experiences while building the digital foundations that enable innovation across Zip.
