Fleet Configuration Manager
About Zipline
Zipline is the world’s largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We design, build, and operate the world’s largest autonomous logistics system, delivering critical supplies quickly and reliably. Today, Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries to date, including blood, vaccines, medical supplies, food, and retail products.
Our customers include the world’s largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible. The drone is only 15% of what we’ve built to enable seamless, reliable, global operations.
Our system strengthens supply chains, reduces congestion, and gives people time back. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe.
We operate at a global scale and are looking for practical problem solvers who thrive on real-world challenges and rapid growth. Our team is motivated by building systems that have a direct, meaningful impact on people’s lives and by scaling the future of logistics. We are seeking people who sculpt from first principles, enjoy facing adversity, and can do the impossible at record breaking speeds.
About You and The Role
Are you passionate about pioneering the deployment of real-world robotics? Ensuring that Zipline continues to push the envelope of innovation by rapidly deploying, learning, and iterating on autonomous aircraft? Do you have a supreme attention to detail, with a penchant for efficient process design and management? The Fleet Configuration & Change Manager sits at the intersection of hardware and business operations: ensuring Zipline’s operational fleet remains process-capable that engineering innovations get deployed to the field in a manner that optimizes the impact to the business.
This is a cross-functional role that interfaces with hardware engineering, field systems engineering, maintenance operations, and business strategy. You will be responsible for defining, mapping, and strategically planning the makeup of fleet of autonomous aircraft and supporting hardware. You will manage the variations across the fleet and ensure that new hardware configurations are approved and well-defined.
What You'll Do
- Define the approved hardware configurations for the P2 Fleet (ziplines, pods, docks, and dropboxes) and the capabilities and limitations of each configuration.
- Determine the ideal allocation of these hardware configurations across sites, partners, and business needs
- Develop methods to track and manage the locations and life cycles of asset configurations in order to achieve allocation goals
- Maintain compatibility rules among hardware, software, tooling, spares, and operating environments
- Identify assets outside of approved configurations for any specific location
- Work with Change Deployment to decide if the commercial fleet should accept configuration changes involving new hardware components
- Determine which serial numbers or fleet populations are affected by a change
What You'll Bring
Necessary qualifications
- Several years leading complex hardware change deployment, fleet configuration, maintenance planning, NPI, sustaining engineering, or technical operations programs.
- Working knowledge of engineering change control: BOMs, part and revision control, effectivity, ECOs, compatibility, production cut-ins, and retrofit embodiment.
- Strong quantitative judgment: lifecycle cost, capacity impact, reliability benefit, maintenance burden, inventory exposure, and scenario analysis.
- Track record of success building and implementing new operating processes: intake, prioritization, decision gates, reviews, communications, and escalation paths.
- Exceptional data and record discipline. In this role, configuration accuracy is operationally and potentially regulatorily consequential.
- Clear written and verbal communication with both engineers and business leaders.
- Willingness and ability to spend time with field technicians, operators, production teams, and deployed sites to deeply understand fleet allocation impacts.
Desired qualifications
- Familiarity with reliability engineering, maintainability, spares planning, technical publications, training readiness, and regulatory change incorporation.
- SQL, spreadsheet modeling, BI, or other analytical skills sufficient to independently evaluate fleet scenarios.
What Else You Need To Know
The starting cash range for this role is $120,00 - $165,000; please note that this is a target, starting cash range for a candidate who meets the minimum qualifications for this role. We are always open to negotiation. The final cash pay for this role will depend on a variety of factors, including a specific candidate's experience, qualifications, skills, working location, and projected impact. The total compensation package for this role may also include: equity compensation; overtime pay; discretionary annual or performance bonuses; sales incentives; benefits such as medical, dental and vision insurance; paid time off; and more.
Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws or our own sensibilities.
We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!
Voluntary Self-Identification
For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.
As set forth in Zipline ’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.
