Accounts Receivable Associate
Zip Water is a global leader in providing advanced drinking water solutions, including filtered boiling, chilled, and sparkling water.
We are currently seeking a Accounts Receivable Associate to join our team.
This role reports to the AP and AR Manager (Credit Control & Relationship Management) and is responsible for executing general accounts receivable activities related to credit management and relationship management.
As the AR Associate, you will be a motivated and improvement focused individual, who possesses planning & organisation, customer service, operational, communication and interpersonal skills.
Key Responsibilities:
- Responsible for maintaining ledgers recording customer debt, communications, queries and outcomes.
- Ensuring timely cash collection and recording of customer debt.
- Responsible for resolving, negotiating and concluding debt cases with both internal and external customers.
- To maintain accurate administration of customer account and case notes.
- Work closely with the customer and necessary operational teams to ensure effective resolution of customer debt.
- Generate and send out customer invoices and statements.
In this position, you will collaborate closely with other departments to address customer inquiries, ensuring a positive customer experience while adhering to accounting principles.
Requirements
