Senior Contracts Administrator
ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You’ll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won’t just contribute. You’ll make things happen fast.
We are seeking a detail-oriented and analytical Contracts Administrator to join our dynamic team. This role is responsible for managing the complete contract lifecycle from quote to cash, ensuring compliance, and driving process improvements. The ideal candidate will serve as a key liaison between sales, legal, and finance teams while maintaining high standards of accuracy and efficiency in contract management.
What You'll Do:
Queue Management & Operations
- Manage and prioritize Approvals, Closing, and Help Chat queues
- Provide backup support for Trials, Cases, and Auto Renewals queues as needed
- Own assigned escalations and ensure timely resolution
- Support JIRA ticket management in collaboration with Business Technology team
Contract Management & Processing
- Execute quote-to-cash (Q2C) proces