Air Import Finance Agent
Austin, TX, us, United States Full-time
Operations:
- Ensure smooth and timely flow of air import shipments from arrival through final delivery, including broker turnovers and dispatch coordination
- Track and trace air import shipments and proactively resolve operational exceptions
- Prepare, review, and distribute import documentation to brokers, customers, and internal teams
- Coordinate with airlines, truckers, customs brokers, and overseas offices to ensure service commitments are met
- Provide high-quality customer service through timely communication and issue resolution
- Maintain accurate and timely data entry within Expeditors’ operating systems
- Ensure compliance with internal Operational Process Standards (OPS) and external regulatory requirements
Finance:
- Ensure accurate, timely, and compliant customer billing
- Manage Billed Not Paid / Paid Not Billed (BNP) items and assist with resolution of debits and credits
- Audit freight invoices and billing data to ensure accuracy and alignment with customer SOPs
- Monitor and resolve EDE and accounting-related errors for the department
- Support timely invoicing, add bills, and credit processes in accordance with district KPIs
- Communicate proactively with internal finance teams regarding discrepancies, corrections, and root-cause solutions
- Experience in air import operations, global logistics, or freight forwarding
- Strong understanding of air import process flow, billing, and documentation
- High attention to detail with strong analytical and financial aptitude
- Proficiency with standard office tools (e.g., Excel, Word) and operational systems
- Strong communication skills with the ability to work across operations, finance, and customer-facing teams
- Ability to manage multiple priorities in a fast-paced environment
Expeditors offers excellent benefits:
- Paid Vacation, Holiday, Sick Time
- Health Plan: Medical
- Life Insurance
- Employee Stock Purchase Plan
- Training and Personnel Development Program
- Growth opportunities within the company
- Employee Referral Program Bonus