Collaboration Services Architect - DCS
Summary
Design and develop Managed Services solutions in the collaboration technology domain for clients, integrating technology and service design. This involves client consultations, sales presentations, and working with delivery teams to ensure competitive, innovative, and secure solutions.
Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.
As a Collaboration Services Architect at NTT DATA, your role is both dynamic and impactful. You will work closely with clients, as well as our sales and delivery teams, in a collaborative process to design and develop Managed Services solutions across the collaboration technology domain. Your expertise will ensure our solutions are competitive, innovative, secure, and tailored to meet our clients' needs.
You will be responsible for designing complex managed service solutions by integrating technology and service design within the collaboration domain. This includes conducting sales presentations, product demonstrations, and working alongside the platform delivery team. Your goal is to validate new design features, recommend improvements, and ensure all service designs are innovative and market-ready.
Engaging with clients, you will map their requirements against proposed service elements and coordinate end-to-end solution development, from Cloud Services, Technology Architectures, SIAM, and SLA to ITSM leading practices. You will lead consultations that result in comprehensive statements of requirements, scope, transition documents, and costing, driving home the value of transformation in people, processes, and technology.
You will work alongside our sales team to present these architecture solutions, focusing on cost savings and uncovering growth opportunities for clients. Sharing market insights and client outcomes will be crucial, ensuring our strategies remain cutting-edge and solutions innovative. Your expertise will also guide smooth transitions to service delivery teams, ensuring client satisfaction throughout the process.
To thrive in this role, you need to have:
- Proficiency in Collaboration Managed Services.
- Knowledge of Managed Services delivery models, including cloud, global, and distributed models.
- Experience in designing collaboration managed services solutions for large enterprise accounts.
- Proven track record of structuring large, multi-year, profitable contracts.
- Competence in working with costing models in partnership with sales and finance stakeholders.
- Strong analytical abilities for discovering and analyzing input DATA.
- Experience in facilitating workshops with clients and internal teams, securing client buy-in.
- Ability to effectively communicate improvements and solution value to stakeholders at all levels.
- Bachelor's degree or equivalent in Information Technology/Systems or a related field.
Workplace type:
Hybrid WorkingAbout NTT DATA
NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune
Global 100. We are committed to accelerating client success and positively impacting society through
responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with
unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and
application services. Our consulting and industry solutions help organizations and society move
confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more
than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as
established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each
year in R&D.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
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