Community Relations Assistant
Under direct supervision, an employee in this class assists in the development and implementation of a community relations program for a municipal department. The incumbent assists in conducting a program to publicize the services of a municipal department and to involve community agencies and groups in an effort to provide more effective services to the public. The work involves considerable contact with representatives of other agencies, community organizations and the general public. The incumbent receives close supervision and guidance from an administrative or professional supervisor, while learning the operations and goals of the program. Once experience is gained, the incumbent would be expected to exercise independent judgment and initiative in carrying out assigned duties. Performance is subject to review through frequent consultation, conferences and written reports.
** Does related work as required.
KEY RESPONSIBILITIES
- Contacts other departments, faith-based institutions, private agencies, representatives from health systems and community organizations to explain the services provided by the department and to obtain information on related programs offered by these groups.
- To disseminate to underserved, marginalized populations in Suffolk County, who are at higher risk of experiencing poor health outcomes and social inequities that drive health disparities.
- Attends meetings with representatives of health systems, faith-based institutions, private agencies and community organizations to discuss problems in providing needed services to the community.
- Performs research to develop information on resources available to the community and to identify areas where resources are lacking.
- Receives and investigates complaints from the general public concerning activities of the department.
- Assists in the preparation of publicity material concerning departmental activities.
- Assists in the development and updating of contact lists so that the community & our partners can be kept abreast of health and social programming and resources from diverse partners/collaborating organizations and other health services divisions.
- Compiles information on available community services into manuals or other forms of information retrieval for use in making referrals.
- May coordinate the activities of volunteers engaged in outreach work or the delivery of auxiliary services.
- Will prepare meeting notes and correspondence to the community and partners as requested from the department’s Director.
- Responds to calls from residents and takes action to assist them in obtaining appropriate health care resources and referrals.
- Participates in staff meetings and local conferences to aid in the professional growth and development of public health programs
- Performs necessary office procedures for assigned cases, including research, records maintenance and report preparation and submission.
- May work in the field in settings away from the office.
Benefits For You Now And Your Future
- Health Insurance: Suffolk offers a comprehensive health insurance plan, including medical, dental, and vision coverage
- Pension
- Paid Time Off: Vacation (2 weeks to start) is accrued based on length of service; sick leave allows employees to take time off for illness without sacrificing pay; personal days can be used for a variety of reasons; and thirteen (13) paid holidays.
- Work-Life Balance: County jobs offer regular working hours, reducing the need for overtime or irregular shifts. This helps employees maintain a good work-life balance.
Overall, county government jobs offer a combination of competitive benefits and job security, making them an attractive option for many job seekers.
Salary Range: $45,362
*This position does not offer relocation assistance at this time
**Sponsorship is not available for this role
MINIMUM QUALIFICATIONS
OPEN COMPETITIVE
EITHER:
a) Graduation from a New York State or Regionally accredited college or university with a Bachelor's Degree;
OR
b) Graduation from a standard senior high school or possession of a high school equivalency diploma, and four (4) years of technical experience in a program which provided services for particular human needs such as: education (elementary or high school), youth services, drug and alcohol services, social work or counseling;
OR
c) An equivalent combination of education and experience as defined by the limits of a) and b).
** A valid NYS driver's license is needed for this role
This Role Is A Provisional Appointment
A provisional appointment, which occurs only in the competitive class, is a temporary appointment to a position for which no eligible list exists or for which an eligible list exists with fewer than three candidates who are willing to accept the position. In order to become permanent, the employee who is provisionally appointed must take the next examination for the position in question. The appointment to the position is then made from among the three highest scoring passing candidates who indicate their willingness to accept the position. Civil Service law does not compel the appointing authority to choose the provisional employee should he or she be one of the three candidates
Additional details regarding a Provisional Appointment can be reviewed at:
Suffolk County’s Commitment to Diversity, Inclusion & Equity:
- Our focus is to promote, support, and implement the County-wide diversity and inclusion strategic plan.
- We achieve results in all our responsibilities through the use of diversity and inclusion best practices.
- We maintain a familiarity with Diversity & Inclusion trends and best practices.
Suffolk County is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.