Country IT Manager – China

Country IT Manager – China

Reporting to: Global Head of IT
Location: China, Shenzhen

The Role

We are seeking a hands-on, business-oriented Country IT Manager to own and develop our technology environment in China.

This role will be accountable for business applications, HR technology, IT operations, infrastructure, data, cybersecurity, vendors, and user support. The immediate priority will be establishing and managing broader technology needs of Finance, Sales, Operations, HR and other business functions.

The successful candidate will connect China’s business requirements with our global IT organization, delivering locally compliant solutions that align with global architecture, security standards, and strategy.

Key Responsibilities

• Own the China IT roadmap, operations, applications, infrastructure, projects, budget, vendors, and service delivery.
• Partner with China leadership and business functions to translate operational needs into effective technology solutions.
• Establish and support ERP and other back office systems
• Integrate local solutions with global platforms while avoiding unnecessary system duplication.
• Ensure reliable IT services, effective user support, business continuity, and timely resolution of critical issues.
• Protect business and personal data and ensure compliance with global security standards and applicable Chinese cybersecurity, privacy, data-localization, and cross-border data requirements.
• Lead local technology projects and manage software providers, implementation partners, and other IT vendors.
• Identify opportunities to automate processes, improve data quality, reduce risk, and increase business efficiency.
• Communicate technology performance, priorities, risks, and investment needs clearly to the global team and relevant stakeholders.

Candidate Profile

• 8+ years of broad IT experience, including country, site, or regional IT management.
• Experience working in a multinational company and collaborating with global IT teams.
• Strong experience with enterprise applications, including HRIS/payroll and systems supporting other business functions.
• Solid knowledge of IT operations, infrastructure, integrations, data management, cybersecurity, and access controls.
• Experience delivering IT projects and managing vendors, budgets, risks, and service performance.
• Knowledge of China’s technology, cybersecurity, and data-privacy environment.
• Highly hands-on, accountable, and proactive, with exceptional analytical and problem-solving capabilities.
• Strong business-partnering, stakeholder-management, and cross-cultural communication skills.
• Professional fluency in Mandarin Chinese and English; the ability to operate confidently with global executives and teams is essential.
• Highly proactive, hands-on, and solutions focused.
• Strong ownership and accountability.
• Able to solve complex problems in a structured and practical way.
• Comfortable working across cultures, functions, and time zones.
• Able to balance local business requirements with global standards.
• Detail oriented, with a strong focus on data accuracy and security.
• Adaptable and effective in a fast-changing environment.
• Able to communicate technical topics clearly to non-technical stakeholders.