Customer Service-Sales Support

Role and Responsibilities

· Provide customer service by assisting customers with questions and concerns.

· Answer and direct incoming phone calls and respond to emails promptly and professionally.

· Update company websites and internal work platforms with accurate information.

· Organize and maintain electronic filing systems to ensure documents are accurate and easily accessible.

· Support daily office operations through data entry and general administrative tasks.

· Work closely with team members to ensure customers receive timely, accurate, and exceptional service.

· Perform other administrative duties as assigned by management.

Qualifications and Education Requirements

· Bachelor’s degree or equivalent years of experience

· A customer-first attitude with a passion for helping others.

· Excellent communication and interpersonal skills.

· Strong organizational skills and attention to detail.

· Ability to multitask, prioritize, and remain productive in a fast-paced environment.

· Basic computer skills and the ability to learn new software and online platforms quickly.

· Dependable, professional, and able to work independently as well as part of a team.

Previous customer service or administrative experience is a plus, but we're willing to train the right candidate.