Help desk
Jacksonville, FL, us, United States Contract 3+ yrs
Knowledge & Experience:
- Minimum of 3-5 years of
2nd level technical support experience in a fast-paced support center
with a high incoming phone call volume. - Associate's Degree in Computer Science, Engineering or a directly related field.
- A+ Certification preferred
- Two to four years of professional IT experience.
- Strong knowledge of IT operations, responsibilities, work flow processes and procedures to resolve most inquiries independently.
- Good
analytical and communication skills, sound judgement, and the ability
to work effectively with employees and other IT staffs.
$22/hr
6 months