Help Desk Support I

Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Documents, tracks and monitors the problem to ensure a timely resolution. May require an associate's degree in a related area and at least 1 year or equivalent experience in the field or in a related area. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Primary job functions do not typically require exercising independent judgment.

Microsoft Office

MicrosoftOffice

Team work

Windows 10

Windows 8, 8.1, 10

Windows 9x/2000/XP/NT/Vista/7

All your information will be kept confidential according to EEO guidelines.