Instrumentation Specialist

General:

Rust Automation & Controls is seeking a detail-oriented and customer-focused Instrumentation Specialist. In this in-office role, you will work closely with outside sales teams to deliver technical and product support, prepare accurate quotations, process orders, and ensure timely follow-up throughout the sales process. Success in this position requires strong problem-solving abilities, technical aptitude, and outstanding communication skills.

Role + Responsibilities

• Provide technical, application, and product support, including pricing and delivery information to salespeople and customers
• Review incoming orders for proper product selection and application.
• Support Project Manager & Outside Sales with lead qualification/follow-up, bid specifications, and project bid specifications
• Answer sales personnel’s questions regarding doing business with Rust Automation & Controls (tools and processes)
• Reading and understanding P&ID sheets
• Assist and manage certain sales initiatives to drive business directly with customers

Qualification + Profile

• Actively seeks information to understand customer circumstances, problems, expectations, and needs
• Acts independently and on own initiative
• Uses an understanding of customer needs to initiate solutions
• Implement customer feedback to improve the overall experience and prevent issues from occurring
• Critical thinking and problem-solving skills
• Ability to read, analyze and interpret technical documents and bid specifications
• Ability to effectively present information in a clear and organized manner, and respond professionally and appropriately to questions from managers, reps, and customers

Benefits + Perks

• Compensation based on education and experience
• The security of working for a family-owned company
• A wide range of training opportunities
• Comprehensive benefits package which includes medical, dental and vision
• Generous paid-time-off
• Life insurance and 401(k) savings with company match

Is this you?

• Do you have a pioneering spirit & are you looking to work for a growing company with a great culture?
• Do you enjoy working with a motivated team that provides the best solutions for their customers?
• Do you exemplify what great looks like?
• Do you enjoy solving problems?
• Do you accept challenges?

If you said YES to all these questions, then Rust Automation & Controls wants you to join our family!