Job Functions, Duties, Responsibilities and Position Qualifications:

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Scottsdale, AZ | Dermatopathology Division

Lead Operations. Develop Teams. Drive Growth.

You are a proven leader with strong people skills, a strategic mindset, and a passion for operational excellence. You understand that successful laboratory operations require more than technical expertise. They require the ability to inspire teams, drive accountability, manage financial performance, and deliver exceptional patient care.

As the Laboratory Operations Manager, you will provide strategic and operational leadership for our Scottsdale laboratory, driving financial performance, operational efficiency, regulatory compliance, employee engagement, and organizational growth. Working closely with physician leadership, regional operations, and corporate partners, you will translate strategic objectives into measurable results while fostering a culture of collaboration, accountability, and continuous improvement.

This is an exciting opportunity for a results-driven leader who thrives in a fast-paced healthcare environment and is passionate about building high-performing teams and advancing laboratory operations.

Key Responsibilities

• Build, mentor, and inspire a high-performing laboratory team through coaching, performance management, and professional development.
• Foster a culture of accountability, teamwork, engagement, and continuous improvement.
• Partner with Human Resources to support employee relations, talent development, and workforce planning.
• Ensure staffing strategies effectively support laboratory growth, operational demands, and service excellence.

• Lead the day-to-day operations of the Scottsdale laboratory, ensuring quality, efficiency, and exceptional service delivery.
• Monitor and improve key performance indicators, including turnaround times, productivity, staffing efficiency, and client satisfaction.
• Identify opportunities to streamline workflows, improve processes, and enhance the overall laboratory experience for employees and clients.
• Champion operational initiatives that support scalability, innovation, and long-term success.

Influence Business Performance

• Partner with physician and operational leadership to execute strategic initiatives and achieve business goals.
• Manage budgets, labor utilization, and operational resources to drive strong financial performance.
• Evaluate performance trends and implement solutions that improve efficiency, profitability, and service delivery.
• Collaborate with Revenue Cycle and Billing teams to monitor key financial indicators and identify opportunities for improvement.

Ensure Quality and Compliance

• Maintain compliance with CAP, CLIA, HIPAA, OSHA, EPA, and other applicable regulatory and accreditation standards.
• Promote a culture of quality, patient safety, and continuous improvement.
• Lead quality initiatives, inspection readiness efforts, and corrective action plans to ensure operational excellence.

Partner Across the Organization

• Build strong relationships with physicians, Sales, Human Resources, Information Technology, Compliance, Procurement, and other key stakeholders.
• Support business development efforts, strengthen client partnerships, and help identify opportunities for growth.
• Oversee laboratory resources, equipment, vendor relationships, and operational reporting to ensure the organization is positioned for success.

Qualifications

• Bachelor's degree in Healthcare Administration, Business Administration, Laboratory Science, or a related field.
• Minimum of three (3) years of progressive experience in laboratory operations, healthcare operations, laboratory administration, or a related healthcare management environment.
• Minimum of three (3) years of direct leadership experience, including employee development, performance management, and operational accountability.
• Demonstrated experience managing budgets, labor utilization, operational metrics, and financial performance.
• Working knowledge of laboratory regulatory and accreditation requirements, including CAP, CLIA, HIPAA, and OSHA standards.
• HT or HTL certification through the American Society for Clinical Pathology (ASCP).
• Leadership experience in a dermatopathology, histology, anatomic pathology, or clinical laboratory environment.

Why Join Sonic Healthcare USA?

You are made of leadership material. You have proven people skills, an eye for the big picture, and the drive to succeed. In return, you'll find the support of an experienced team, opportunities for professional growth, competitive benefits, and the ability to make a meaningful impact on patient care and organizational success.

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Scheduled Weekly Hours:

40

Work Shift:

1st Shift (United States of America)

Job Category:

Laboratory Operations

Company:

Laboratory Medicine Consultants LTD

Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.