Program Monitor (PT-First Shift)

Support Lives, Build Futures — Program Monitor Opportunity

Location: [Buffalo, NY]
Schedule: [Part-time] [16 hours per week] [First Shift] [Sunday and Monday]
Salary: The starting rate for this position is $18/hr. [$20/hr. with shift differential]

CRJ’s Reentry Services supports people leaving incarceration to make positive, sustainable life transitions. We firmly believe that change is possible and attainable for all that we serve. With a strict focus on outcomes, the Reentry Services Division is committed to delivering contemporary and evidence-based services to the individuals in our care.

Are you passionate about making a difference in the lives of others? Join our team as a Program Monitor and help create a safe, supportive, and empowering environment for individuals within our group homes.

What You’ll Bring:

• High school diploma or GED required, associate or bachelor’s degree in human services or related field preferred.

• Prior experience in security is a plus.
• Prior experience working in residential or behavioral health settings is a plus.

• Strong interpersonal and communication skills.

• Ability to remain calm and compassionate in challenging situations.

• Prior experience with electronic documenting and report writing.

• Valid driver’s license and reliable transportation.

• Ability to work flexible hours, including evenings, weekends, and holidays.

What You’ll Do:

• Front Desk Duties: general reception, sign residents in and out, take calls, greet and sign in visitors, telephone spot checks, sort and distribute mail.
• Security/Accountability Duties: conduct house rounds (life/safety checks) as scheduled, perform nightly bed checks, perform bag, pat, and room searches, monitor resident daily details.
• Take urine samples per schedule and complete documentation, administer alco-sensor tests.
• Serve as pro-social role model to residents to support their behavior change, and to effectively convey information and respond to residents’ concerns, needs, and complaints.
• Enter appropriate documentation in SecureManage.
• Attend training and staff meetings as required. Perform other job-related projects and activities as requested or directed.

Why Join Us?

• Supportive team environment.

• Opportunities for professional development and training.

• Meaningful work that impacts lives of others every day.

Benefits: CRJ offers eligible employees medical, dental, and vision coverage, paid time off and holidays, life and disability insurance, and a retirement plan with a company match. Additional benefits include tuition assistance, an employee assistance program, training and professional development opportunities, and voluntary benefit options.