Project Support Officer (two posts)

We are looking for a capable and enthusiastic Project Support Officer to join our Digital Delivery team within Digital and Technology Services.

This role is ideal for someone who enjoys bringing structure to complex work, keeping information accurate and helping project teams stay organised. You could already be working in project support, a programme office or a business support role and be ready to take the next step in your career.

You do not need to be a technical specialist. What matters most is that you are organised, dependable, comfortable working with project information and able to build positive relationships with a wide range of people.

Applications must be accompanied by a cover letter to detail how you meet the criteria as detailed within the role profile (please see role profile attached). Please note, all applications should be made directly via our careers portal.

You will support Project Managers and delivery teams across a varied portfolio of digital and technology projects. You will help coordinate activities, keep project records up to date, track actions and risks, support governance meetings and produce clear reports for managers and decision-makers.

Your responsibilities will include:

You will have experience of supporting projects, programmes or business activities and will understand the importance of accurate records, clear communication and meeting deadlines.

You will be confident using Microsoft Word, Excel and PowerPoint and able to produce professional documents and reports. You will also be comfortable managing competing priorities, solving problems and adapting when circumstances change.

Experience of working in the public sector, knowledge of digital or IT projects, and familiarity with PRINCE2 or ITIL would be helpful, but these are desirable rather than essential.

In return, you will become part of a supportive team that values collaboration, welcomes new ideas and is committed to delivering high-quality outcomes for South Yorkshire.

If you enjoy making things happen behind the scenes and helping project teams succeed, we would love to receive your application.

All colleagues have access to a Local Government Pension Scheme and the chance to be part of an organisation where you can really make a difference. Located in Sheffield City Centre, we are well-placed for transport links and encourage employees to take advantage of the active travel facilities. Work/life balance is extremely important to us here at SYMCA with our recognised family/friendly policies, genuine work flexibility, recognition, and shared success.

In addition to the above, some of our benefits include -

Holiday Entitlement – From 28 to 36 days annual leave entitlement (depending on length of service) plus bank holidays. Pro-rata for part time colleagues.

Annual Leave Purchase Scheme – The ability to purchase up to a further 15 days per year in additional to your normal annual leave

Hybrid working – Our offices are a space where we come together and collaborate. Most of our roles are offered on a hybrid basis with the exception of some support roles being onsite full time. Please note, unless specified within the job advert, we cannot accommodate remote working contracts.

Flexible Hours Scheme – Most roles within SYMCA work under the Flexi-Scheme which allows office-based employees’ flexibility and discretion over their working hours. Under the scheme employees can accrue a defined amount of credit or debit of working hours, and to take time-off in the form of Flexi-Leave or banked Annual Leave.

Rewarding You - Reducing everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more with Reward Gateway and Cycle-to-Work schemes.

Training on the job - Support with upskilling skills through on-the-job training and qualifications

Professional Membership Fees – Where membership to Professional bodies is applicable to your role, SYMCA will reimburse your membership fees where applicable and following approval by Line Management.

Our workforce is made up of a diverse community, where we all belong and feel part of something bigger. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.

All employees are eligible to request Flexible Working arrangements from day one of employment as such all requests will be considered subject to operation requirements.

Where candidates share disabilities within the application process, if they demonstrate that they meet all essential criteria from the Role Profile within their application, they will automatically be invited to interview.

If you require any reasonable adjustments throughout the process, please contact [email protected] or include within your application form detailing the adjustment and how it will assist in managing any barriers.