Property Manager - Oakwood Place Apartments

Property Manager

Job Description

Property Manager Reports to: Area Manager, and/or Regional Manager

DUTIES, SKILLS AND RESPONSIBILITIES:

• Manage all core business processes, including leasing, resident relations, marketing, maintenance, adhering to city and/or affordable program requirements, budgeting, accounts receivable, accounts payable, vendor relations.
• Generate and maximize property income.
• Accurate and on-time submission of all reports.
• Monitor supervise and direct entire property team.
• Adhere to all federal, state, and local employment law as well as and all processes, policies, and procedures.
• Property Manager ensures compliance with all Affordable Programs regulations and/or other federal, state, and local requirements applicable to property.
• Strong skills in OneSite, EIV and TRACS program are essential.
• Maintain proper records for all applicable programs to site.
• Must be able to read, write and communicate effectively.
• Ability to interact professionally with residents, vendors, contractors, and clients.
• Mathematical skills are required.
• Proficiency in using property management software(s) used by the Company, as well as Microsoft Office (Word, Excel, and PowerPoint) to complete required reports and employment documents.
• Must have basic knowledge of Fair Housing Laws, OSHA Requirements, EEOC Laws, and Local, City and State Ordinances.
• Proeprty Manage ensures office is opened on schedule and that office and model apartments are maintained in a clean condition.
• Performs light housekeeping as necessary.
• Physically walks and inspects property as required by city and or affordable program regulations and/or requirement.
• Completes move-out inspections and process per policies and/or program requirements.
• Utilizes the market information to make strategic decisions for the success of the property.
• Must be able to utilize OneSite fully and properly to ensure accuracy of data entered.
• Must be able to make bank deposits and/or other operational requirements.
• Welcomes and shows prospective residents the property utilizing Company leasing techniques and expectations.
• Demonstrates leasing techniques to the leasing office team and communicates expectations.
• Answers incoming phone calls professionally and handle accordingly, whether the caller is a prospective resident, a resident, an internal Company team member, or a vendor.
• Attend on-site safety meetings to discuss relevant policies and procedures and other relevant safety topics.
• Maintain required logs.
• Adhere to policy and procedure changes.
• Identifies existing and potential barriers to the successful accomplishment of property and share with supervisor.
• Host/Attend regular community team meetings to communicate goals, progress toward goals and expectations and identifies actions to achieve objectives.
• Leads by example for community team members in the areas of resident communication, leasing, and telephone techniques.
• Property Manager takes a hands-on approach to any necessary duties to ensure the job is completed.
• Strives to meet resident needs and create win/win situations.
• Follows through on resident problems to satisfactory resolution and communicate problems to supervisor.
• Manage all on-site new team member orientation.
• Maintains an awareness of training resources available and adhere to training requirements.
• Upholds high standards of honesty for self and team members.
• Maintains relationships with residents, associates, and vendors on a professional level always.
• Performs other related duties as assigned by management.

Property Manager QUALIFICATIONS/OTHER ASPECTS OF JOB:

• Knowledge and 3 to 5 years of progressive experience in property management, with a strong focus on affordable housing programs (HUD, LIHTC, Section 8)
• Ability to clearly and effectively communicate both verbally and in writing.
• Always have a positive attitude and keep a solution-based and customer-focused mindset.
• Proven employment history of property management, sales, marketing, and customer service background sufficient to manage the day to day operations.
• Maintain high legal/ethical standards in all work-related decisions.
• Take pride in quality of work and attention to detail.
• Must have reliable transportation.
• Professional in-person and phone presence and etiquette.
• Capacity to work with little supervision using effective time management and organizational skills.
• Complete tasks and projects within deadlines.
• Partner with team to resolve issues and highlight opportunities.
• Capable of working in a team environment and maintaining effective and respectful working relationships with fellow employees, suppliers, and vendors.
• May be required to assist in special projects or activities designated by company. This may include due diligence, property acquisition/disposition, assisting at other properties, serving on, or participating in company sponsored or sanctioned committees, organizations, functions, etc.
• Follow the Company’s confidentiality policy and ensure that the operations, activities and business affairs of the Company and clients are kept confidential.
• Function as a member of the Property Emergency Team to assist with hazardous weather problems, fires, floods, freezes, etc.

Work Conditions & Environment

This position involves extensive sitting for long periods of times in front of a computer, stooping, kneeling, moderate stress, light lifting and carrying. The primary location is inside but may include work done outside and could include work around traffic areas, slippery or uneven walk areas, and exposure to dust, insects, animals, weather, humidity, and the public.