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Remote Customer Service Representative

Remote Jacksonville, FL, us, United States Full-time

Classic RV Inc is seeking customer-focused independent contractors to provide phone support for the company. This opportunity is ideal for individuals with strong communication skills who enjoy helping customers and want a flexible work-from-home schedule.

Responsibilities

  • Answer incoming calls and assist customers.
  • Help with reservations, booking updates, and general account inquiries.
  • Provide accurate information and resolve customer concerns professionally.
  • Navigate multiple computer systems while documenting calls.
  • Meet client service, attendance, and quality expectations.

Qualifications

  • High School Diploma or equivalent.
  • 1 or more years of customer service experience.
  • Exceptional customer service and negotiation skills.
  • Strong organizational skills with typing and data entry experience.
  • Excellent written and verbal communication skills with an emphasis on team building and developing a positive rapport with company employees at all levels as well as customers.
  • Proficient in Microsoft Office including Excel, Word, and Access.
  • Must be a Citizen or National of the United States, a lawful, permanent resident, or have authorization to work in the United States.

Our Benefits & Pay

  • Paid Training
  • WE PROVIDE ALL EQUIPMENT
  • Family Oriented Team
  • PTO
  • Medical, Vision and Dental
  • Company matching 401K plan
  • Employee Assistance Program
  • Short- and long-term disability
  • Life Insurance options

All your information will be kept confidential according to EEO guidelines.

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