Sales Manager - NGO

Job Description

We are seeking a professional to lead commercial development in Guatemala for an international organization dedicated to expanding access to technology in underserved communities. This position will play a key role in scaling an indirect sales model, working closely with financial institutions, microfinance organizations, cooperatives, and strategic partners to facilitate access through inclusive financing solutions.

Responsibilities

• Design and implement the commercial strategy for Guatemala, identifying growth opportunities through financial partners and indirect sales channels.
• Develop and strengthen relationships with decision-makers, commercial leaders, and senior executives within microfinance institutions, cooperatives, and partner organizations.
• Drive partner performance through ongoing coaching, training, and performance management.
• Train sales advisors and commercial teams, clearly and effectively communicating the value of the product and its social impact.
• Design and implement incentive programs that encourage solution adoption and enhance commercial results.
• Analyze sales, conversion, and market penetration metrics to identify improvement opportunities and ensure target achievement.
• Represent the organization with strategic partners, strengthening its positioning and market presence.

Requirements

• Bachelor’s degree in Business Administration, Marketing, International Business, or a related field.
• Minimum of 5 years of experience in commercial roles, business development, consultative sales, or channel management.
• At least 3 years of experience leading teams, commercial partnerships, distribution channels, or indirect sales initiatives.
• Proven experience working with distributors, commercial partners, financial institutions, cooperatives, or third-party sales models.
• Experience developing commercial capabilities, delivering training, and coaching direct and indirect sales teams.
• Fully bilingual English (required), with the ability to actively participate in meetings, negotiations, and presentations with international teams.
• Availability to travel frequently within the country to visit clients and strategic partners and maintain close engagement with the partner network.

Benefits

• The opportunity to be part of an international organization with a strong social mission.
• A strategic role with a high level of autonomy and impact.
• Ongoing interaction with international teams and partners.
• The opportunity to contribute directly to closing the digital divide and expanding access to technology in Guatemala.