Salesforce Commerce Cloud (SFCC) Architect/Lead
This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Salesforce Commerce Cloud (SFCC) Architect/Lead based in the United States.
As an SFCC Architect/Lead, you will drive the technical vision and delivery of enterprise-scale eCommerce solutions that power seamless, high-performance digital shopping experiences.
You will lead the architecture, customization, and optimization of Salesforce B2C Commerce platforms, with a strong focus on Salesforce Storefront Reference Architecture (SFRA).
Working across a global engineering environment, you will oversee critical third-party integrations, platform stability, security, and production performance.
You will guide and mentor engineering teams, establish technical standards, and ensure that development practices align with business objectives.
Collaborating with product, UX/UI, QA, DevOps, and senior business stakeholders, you will translate complex retail requirements into scalable technology solutions.
This role offers the opportunity to influence enterprise digital commerce strategy while improving customer experiences across payment, fulfillment, content, and retail operations.
The position is remote within the United States, with a preference for candidates in the Los Angeles area who can support occasional client visits.
Accountabilities:
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Technical Architecture and Platform Strategy: Lead the architecture, solution design, customization, and stabilization of enterprise Salesforce B2C Commerce environments using SFRA, ensuring scalability, reliability, security, and high performance.
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SFRA Governance and Development Standards: Establish and enforce architectural guidelines, coding standards, and engineering best practices. Oversee code reviews, promote maintainable implementations, and ensure consistency across the platform.
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Third-Party Integration Management: Own the technical architecture and ongoing performance of critical retail integrations, ensuring reliable data exchange, effective error handling, and seamless end-to-end functionality across connected systems.
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Payment and Financing Integrations: Oversee integrations with payment and financing solutions, including Fiserv CommerceHub, PayPal, and Klarna.
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Omnichannel and Fulfillment Solutions: Manage integrations with Manhattan Active Omni Order Management System (OMS), supporting coordinated order processing and fulfillment across retail channels.
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Content and Customer Experience Integrations: Lead integrations with Amplience content management systems and Bazaarvoice ratings and reviews solutions to support engaging, consistent digital shopping experiences.
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Data Integrity and Address Verification: Oversee address verification integrations, including QAS Experian, to improve data accuracy and reliability throughout the customer journey.
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Performance and Production Reliability: Optimize page load times, caching strategies, scheduled jobs, and platform pipelines. Monitor technical health and coordinate with DevOps teams to investigate and resolve critical production issues.
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Release and Environment Management: Govern release processes, code replication protocols, deployment readiness, and environment stability to minimize disruptions and maintain consistent platform performance.
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Engineering Team Leadership: Lead, mentor, and support internal developers, technical leads, and external agency partners, encouraging technical excellence, collaboration, and continuous professional growth.
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Project Planning and Estimation: Lead technical discovery, architectural scoping, design reviews, and effort estimation to align sprint planning and resource allocation with product roadmaps and delivery priorities.
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Cross-Functional Collaboration: Partner with product management, QA, UX/UI, DevOps, and senior business stakeholders to translate retail strategies into clear technical specifications and robust engineering solutions.
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Technical Risk and Security Management: Identify architectural risks, enforce secure coding practices, and ensure that integrations and platform components follow appropriate security standards.
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Continuous Improvement: Identify opportunities to improve platform architecture, development workflows, integration reliability, and operational efficiency as business and customer needs evolve.
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Education: Bachelor's degree in Computer Science, Information Technology, Software Engineering, or a related field.
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Professional Experience: At least 8 years of experience delivering enterprise-scale eCommerce solutions, including 5 or more years of hands-on technical architecture experience specifically with Salesforce B2C Commerce (SFCC), formerly known as Demandware.
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Enterprise Implementation Experience: Proven experience delivering at least two full-lifecycle enterprise implementations or major redesigns using Salesforce Storefront Reference Architecture (SFRA).
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Technical Leadership: Demonstrated experience leading engineering teams or serving as a technical lead in a fast-paced retail eCommerce environment, with the ability to guide developers and coordinate external partners.
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SFCC Architecture Expertise: Deep knowledge of Salesforce B2C Commerce architecture, Business Manager configuration, pipelines, controllers, scripts, cartridge structures, and SFRA development practices.
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Integration Expertise: Strong experience connecting, configuring, and optimizing retail integrations involving Fiserv CommerceHub, Manhattan Active Omni, Amplience, Bazaarvoice LINK cartridges, and custom integrations. Familiarity with PayPal, Klarna, and QAS Experian is highly relevant.
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Programming and Web Technologies: Advanced proficiency in JavaScript (ES5/ES6), Node.js, ISML templates, HTML5, CSS3, and AJAX.
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API and Data Management: Solid understanding of relational databases, XML, REST and SOAP APIs, data exchange patterns, and integration troubleshooting.
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Security and Quality: Strong knowledge of secure coding practices, including the OWASP Top 10, along with experience implementing code quality controls and reviewing complex technical solutions.
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Performance Optimization: Experience improving eCommerce platform performance through caching strategies, page load optimization, job and pipeline tuning, and production troubleshooting.
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Release and DevOps Collaboration: Understanding of release governance, code replication, deployment processes, and collaboration with DevOps teams to maintain reliable production environments.
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Communication and Stakeholder Management: Excellent communication skills, with the ability to explain technical decisions, influence architectural direction, and collaborate effectively with technical and nontechnical stakeholders.
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Leadership and Mentoring: Strong organizational and interpersonal skills, with the ability to prioritize competing demands, support team development, and maintain high engineering standards.
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Preferred Certifications: Salesforce Certified B2C Commerce Architect certification is highly preferred. Salesforce Certified B2C Commerce Developer and Salesforce Certified B2C Commerce Consultant certifications are also advantageous.
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Work Authorization: Must be legally authorized to work in the United States without requiring employer-sponsored visa authorization now or in the future.
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Location and Availability: Remote work is available within the United States, with candidates in the Los Angeles area preferred for occasional client visits.
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Competitive compensation options: Depending on the engagement and employment arrangement, compensation is offered through one of the following structures:
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W-2 hourly rate of $65–$75 per hour.
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Annual salary of $140,000–$155,000.
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C2C hourly rate of $80–$95 per hour.
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Healthcare coverage: Medical, dental, and vision insurance for eligible W-2 employees.
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Health Savings Account (HSA): Employer contributions for eligible employees enrolled in a high-deductible health plan.
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Flexible Spending Accounts (FSA): Options for healthcare and dependent care expenses.
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Lifestyle Spending Account (LSA): Additional support for eligible wellness and personal development expenses.
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Disability insurance: Employer-paid short-term disability coverage for up to 12 weeks and long-term disability protection.
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Life and AD&D insurance: Employer-provided life and accidental death and dismemberment coverage, with optional supplemental coverage.
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Employee Assistance Program (EAP): Access to support for personal, financial, and legal challenges.
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Retirement savings: 401(k) plan with a 1% employer match.
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Paid time off and holidays: Eligible W-2 salaried employees receive paid vacation, sick leave, personal time, eight company-paid holidays, and one floating holiday.
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Career development: Opportunities for professional advancement, continuous learning, and technical skill development.
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Team engagement: Company-sponsored activities and team-building opportunities that encourage collaboration and connection.
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Remote flexibility: Remote work opportunities across the United States, with occasional client visits depending on location and project requirements.
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Technical impact: The opportunity to lead complex enterprise commerce architecture, influence engineering standards, and deliver scalable digital retail solutions.
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