EI-TechnologiesMena •

Salesforce Senior Technico-Functional Consultant

Media City, Dubai, ae, United Arab Emirates Full-time

We are seeking an experienced and hands-on Salesforce Senior Technico-Functional Consultant who combines strong technical expertise with functional consulting and project leadership capabilities. In this role, you will act as a trusted advisor to clients, bridging business needs with technical execution to deliver impactful Salesforce solutions that enhance operational efficiency. This is a hands-on lead role; you must be comfortable engaging directly with customers to gather requirements, designing scalable solutions, and remaining actively involved in implementation activities.

Qualifications & Skills

  • Arabic Speaker is a plus.
  • Financial Services Cloud experience is a must.
  • Financial Services Cloud certified.
  • Minimum of 7+ years of experience in Salesforce consulting and project management.
  • Bachelor’s degree in Computer Science, Information Technology, or a related field.
  • Proficient in Apex, Visualforce, Lightning components, and Salesforce data management tools.
  • Excellent English communication skills are required; proficiency in Arabic is a plus.
  • Proven experience in both functional and technical roles and open to travel on a mission basis.

Core Responsibilities

Stakeholder & Business Management

  • Collaborate with business stakeholders to gather and analyze requirements, ensuring a deep understanding of business processes.
  • Act as a liaison between technical teams and business stakeholders, ensuring clear communication regarding project status and timelines.
  • Create and maintain documentation for customizations and configurations, and conduct training sessions for users and administrators.

Team Leadership & Project Delivery

  • Lead end-to-end project delivery while staying up to date with Salesforce releases and recommending enhancements.
  • Develop and execute test plans to ensure the integrity and quality of solutions, debugging and resolving issues as they arise.
  • Provide ongoing support and implement enhancements to optimize Salesforce usage across the organization.

Technical Execution & Implementation

  • Design scalable and efficient Salesforce solutions, including data models, user interfaces, and integrations.
  • Implement integrations between Salesforce and other systems using REST/SOAP APIs, middleware, and ETL tools.
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