Sample Coordinator

JOB REQUIREMENTS

RESPONSIBILITIES:

• Process daily samples, prototype and literature requests from customers and Omya's Sales Department, including receiving, documenting, ordering and shipping.
• Effectively communicate with customers and members of Omya's Sales Department when shipments are processed, ordered, backordered or shipped.
• Email order status to the corresponding requesting party, on a regular basis.
• Ensure timely delivery of samples to customers.
• Maintain sample and literature room stocked and reorder inventory, as needed.
• Assist Omya's application lab with ordering sample ingredients.
• Assist in trade show coordination, including but, not limited to communication with Omya's Sales Department on what materials are needed and shipment of materials, etc.
• File paperwork, such as customer's purchasing orders, certificates of analysis, etc.
• Maintain integrity and accuracy of sample database.
• Maintain the sample area in a safe, orderly and neat fashion.
• Troubleshoot problems on a regular basis.
• Other duties as assigned.

Education

• High school diploma and relevant background.

Experience

• Entry level.

• Experience in inventory management a plus.

Knowledge and skills

• Strong attention to detail and data accuracy.

• Good organizational and time management skills.

• Ability to prioritize tasks independently.

• Good communication skills with internal and external stakeholders.

• Willingness to learn and contribute to continuous improvement.

Other requirements

• Excellent command of both oral and written local language, basic to good English is a minimum. Additional language skills are beneficial.

Pay range: $22 - $26 hourly