AccorHotel •

Stores Executive

New Delhi, DL, in, India Full-time 2+ yrs
  • Manage all point-of-sale transactions with accuracy and efficiency, ensuring proper cash handling and payment reconciliation throughout your shift
  • Oversee daily stock levels and conduct regular inventory checks to maintain optimal merchandise availability and minimize discrepancies
  • Deliver exceptional customer service by attending to guest inquiries promptly and ensuring a welcoming, positive shopping experience
  • Maintain visual merchandising standards and ensure the store environment is clean, organized, and visually appealing at all times
  • Process customer transactions efficiently while maintaining accuracy in billing and providing detailed receipts
  • Supervise and mentor junior staff members, providing guidance and training to ensure consistent service standards across the team
  • Monitor and analyze sales performance against targets, identifying trends and providing actionable feedback to management
  • Ensure strict compliance with all organizational policies, procedures, and security protocols
  • Maintain detailed and transparent records of stock movements, inventory discrepancies, and daily sales reports
  • Collaborate with other departments to support overall operations and enhance guest satisfaction initiatives
  • Identify opportunities to maximize sales and suggest innovative improvements to store operations and customer experience
  • Handle customer complaints and concerns with empathy and professionalism, working toward effective resolutions
  • Secondary education or equivalent qualification
  • Minimum 2 years of proven experience in retail, hospitality, or customer service environment
  • Proficiency in point-of-sale (POS) systems and demonstrated expertise in cash handling procedures
  • Strong numerical skills with the ability to perform accurate cash reconciliation and financial reporting
  • Excellent communication and interpersonal abilities with a customer-focused mindset
  • Solid knowledge of inventory management and stock control practices
  • Demonstrated leadership capabilities with experience supervising or mentoring team members
  • Strong analytical skills with the ability to interpret sales data and performance metrics
  • Excellent time management and organizational skills with the ability to prioritize multiple tasks
  • Ability to work flexible shifts, including weekends and public holidays as required
  • Problem-solving mindset with a proactive approach to identifying and addressing operational challenges
  • Knowledge of visual merchandising principles and retail best practices
  • Ability to meet and exceed sales targets while maintaining service quality
  • Come As You Are
  • Work With Purpose
  • Grow, Learn and Enjoy
  • Explore Limitless Possibilities
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