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Supply Chain Coordinator - Hub Changes

Cape Town, South Africa

Takealot Fulfilment Solutions (TFS), a division of Takealot Online (RF) (Pty) Ltd, is looking for a highly talented Supply Chain Coordinator to join our team in Cape Town

Join Our Mission at Takealot Fulfilment Solutions | We Are TFS

Revolutionising e-commerce logistics in South Africa with cutting-edge technology and operational excellence. We deliver 30+ million orders annually, empowering businesses and driving economic growth.

Who We're Looking For:

Innovative, ambitious individuals ready to shape the future of e-commerce logistics. At TFS, "Uniquely You" meets "Powerfully Us", where your individuality strengthens our collective mission.

At TFS, your growth is our growth. You'll be joining a team powered by Takealot Group's core values.

Your responsibilities will include:

  • Monitoring the TDT hubs performance by performing continuous inspections
  • Referring operational issues and/or problems in a timeous and effective manner to the relevant stakeholders for resolution
  • Recommending changes to management and compliance management to improve procedures so that customer expectations are managed or exceeded
  • Being point of contact for Customer Service and TDT delivery hubs, ensuring efficient and accurate query resolution
  • Report generation, so that hubs, the hubs' franchisees, and Franchise managers are aware of their current performance
  • Data capturing into the respective systems to ensure business and customers are up to date with deliveries
  • Quality control of data
  • Other duties and tasks as assigned

Competencies/Skills

  • Ability to read and write in English and interpret written instructions
  • Confidence in sharing information and providing feedback
  • Solid communication
  • Good working knowledge of internet browsers, MS Excel (advanced) and MS Outlook
  • Basic math skills and sound mathematical reasoning
  • Must have an organised approach to task completion and great attention to detail
  • Ability to solve problems by analysing variables and applying appropriate solutions learned through experience and proficiency in understanding the job
  • Able to communicate with all levels of management
  • Strong organisation skills
  • Demonstrated ability to effectively complete work records with strong attention to detail.
  • Ability to read and interpret data and draw valid conclusions
  • Ability to work in a fast-paced environment
  • Must be able to work weekends and overtime as required

Qualifications:

  • Matric (Grade 12)
  • Degree / Diploma in Supply-Chain/ Logistics is advantageous
  • Min 1-2 years experience in an administrative role preferably in supply chain/ logistics

Why Join TFS:

  • Purpose-driven impact: Transform lives through logistics innovation
  • Advanced technology: Work with cutting-edge systems in a fast-paced environment
  • Career growth: Thrive in an agile space that champions continuous improvement
  • Inclusive culture: Your unique perspective drives extraordinary results

At TFS, your growth is our growth. You'll be joining a team powered by Takealot Group's core values.

More than just a job, we offer:

A culture that celebrates individual uniqueness while championing the strength of togetherness. Be part of creating sustainable, scalable solutions that make a difference across South Africa's e-commerce landscape.

Takealot Fulfilment Solutions (TFS) is an Equal Opportunity Employer. Applicants from previously disadvantaged groups and people with disabilities will be given preference.
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