Technical Product Trainer - Navigation Solutions

Overview of role

Advanced Navigation is a global leader in high-accuracy navigation systems and robotics. Our products are engineered and manufactured in Australia to deliver mission-critical positioning data across sea, land, and air platforms—including subsea assets, autonomous ground vehicles, and aerospace applications.

The Technical Product Trainer plays a vital role within our team. This role bridges the gap between our cutting-edge R&D engineering teams and the end-users of our products. You will be responsible for designing and delivering world-class technical training programs, training customers and staff, and maintaining accurate documentation.

What you will do

As a Technical Engagement Specialist, you are expected to:

• Master the technical complexities of Advanced Navigation’s hardware and software ecosystems.
• Design, develop, and deliver engaging training curriculum for international clients, distributors, and internal teams.
• Own and elevate the quality, clarity, and accuracy of documentation.
• Act as a key interface between R&D, Product Management, Customer Support, and Sales.

Roles & Responsibilities

• Curriculum Development: Design, build, and maintain comprehensive technical training frameworks, including syllabi, slide decks, hands-on lab exercises, assessments, and e-learning modules.
• Global Delivery: Deliver technical training sessions via face-to-face workshops, live webinars, and self-paced digital learning management systems (LMS).
• Field Training: Lead practical, hands-on technical training sessions, which may occasionally involve field testing or deploying navigation hardware in real-world environments (e.g., maritime or vehicle integrations).
• Documentation: Contribute to user manuals, online knowledge base pages, and hardware integration guides.
• Feedback Loops: Actively collect post-training evaluations and analyze customer support tickets to identify gaps in user knowledge and documentation.

Behavioural attributes for success

• Communication: Naturally engages audiences, reads the room, and easily adapts technical concepts to suit any listener's level of experience.
• Autonomy & Ownership: Self-driven and capable of balancing multiple training and writing deadlines across product lines without needing hands-on supervision.
• Adaptability: Thrives in a fast-paced, growing environment where features and product priorities move quickly.

Qualifications & experience

• Experience: Experience working with hardware devices as a Technical or Product Trainer
• Technical Literacy: Exceptional ability to read, interpret, and explain technical engineering concepts (e.g., basic networking protocols, hardware interfaces, APIs, serial communication).
• Tools: Experience with writing documentation tools (e.g., Confluence, GitBook, Markdown, Adobe Creative Suite) and e-learning creation software.

Preferred criteria

• Education: Bachelor’s degree in Engineering, Computer Science, Technical Communications, Education, or a related field.
• Technical Skills: Basic familiarity with programming languages to accurately document APIs and configuration interfaces.
• Inertial Navigation Systems: Any prior exposure to Inertial Navigation Systems (INS), GPS/GNSS technology, or robotics is highly advantageous.
• Travel Availability: Open to occasional domestic and international travel to deliver on-site training workshops for enterprise clients.