Senior Product Specialist - Immunology

Company Description

About AbbVie

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.

Job Description

JOB SUMMARY

The Senior Product Specialist – Immunology is a high-impact commercial role responsible for accelerating portfolio growth across an assigned territory in Thailand. The role combines strategic territory and key-account leadership with advanced scientific engagement to identify growth opportunities, influence treatment practices, strengthen product adoption, and deliver sales targets and KPIs. Success requires translating clinical, customer, market, access, and competitor insights into focused account plans that improve patient access and treatment uptake.

Operating as a trusted partner to healthcare professionals and cross-functional teams, the Senior Product Specialist will build influential KOL and institutional relationships, lead evidence-based customer conversations, and contribute field insights to brand, medical, and market access strategies. This opportunity is suited to an experienced specialty pharmaceutical sales professional who brings strong commercial judgment, scientific credibility, disciplined execution, and the ability to influence without authority—while consistently demonstrating ethical leadership and compliance.

Reporting to: Business Unit Manager

KEY RESPONSIBILITIES

Strategic Territory and Account Leadership

• Own territory strategy and execution to achieve assigned sales targets and KPIs, using segmentation, call planning, disciplined coverage, and effective resource allocation.
• Build and maintain a high-quality HCP target list, manage priority hospitals and accounts, and identify high-value opportunities and growth drivers.
• Identify clinical, access, and behavioral barriers to adoption and partner with relevant stakeholders to improve patient access and treatment uptake.
• Monitor market dynamics and competitor activity, translating field observations and sales data into actionable territory and business insights.
• Conduct in-depth, evidence-based discussions with specialists; interpret clinical data, position the portfolio within treatment pathways, and apply strong challenger- and portfolio-selling skills.
• Use approved customer-engagement materials consistently and organize compliant scientific discussions with KOLs, professional societies, and healthcare institutions.
• Identify and develop new KOL relationships, support medical education and advocacy initiatives, and lead product inclusion efforts in key accounts in coordination with distributor partners.
• Partner cross-functionally with Marketing, Medical, and Market Access, contributing field insights to brand strategy, scientific alignment, payer understanding, and business planning.
• Support onboarding and mentoring of junior colleagues, share best practices, and provide leadership support to the Sales Manager and Business Unit Manager as required.
• Maintain the highest standards of ethical and compliant engagement in line with Thai regulatory requirements, industry codes, Company policies, and OEC expectations.
• Complete required operational, expense, learning, and field activity reports accurately and on time.

New Product Launch, Listing, and Sales Growth

• Translate launch strategy into territory-level execution plans, including account prioritization, HCP segmentation, pre-launch readiness, launch sequencing, and post-launch performance tracking.
• Map patient journeys, treatment pathways, decision makers, and institutional processes to identify launch opportunities, access barriers, and the actions required to accelerate adoption.
• Lead field execution for product listing and formulary inclusion in priority hospitals and healthcare institutions, coordinating required clinical, commercial, access, and administrative inputs with internal teams and distributor partners.
• Build stakeholder-specific engagement plans for formulary committees, pharmacy teams, procurement functions, hospital administrators, and clinical decision makers, in accordance with approved strategy and compliance requirements.
• Partner with Marketing, Medical, Market Access, Regulatory, Supply Chain, Finance, and Commercial Excellence to ensure launch readiness, aligned customer communication, product availability, and effective execution across priority accounts.
• Develop demand forecasts and account-level sales projections using market potential, patient flow, adoption assumptions, inventory status, and customer insights; proactively identify risks and recommend corrective actions.
• Drive early adoption and sustainable sales growth through high-quality customer engagement, new-patient initiation, appropriate patient identification, account conversion, and expansion of eligible prescribers.
• Track launch leading indicators, listing milestones, prescription trends, sales achievement, market share, account uptake, and return on field activities; use insights to refine territory priorities and execution.
• Gather structured feedback on customer needs, clinical experience, competitive response, access challenges, and supply considerations, and communicate actionable insights to cross-functional stakeholders.
• Maintain launch momentum after listing by activating account plans, monitoring product availability and utilization, resolving execution gaps, and identifying opportunities for broader account penetration.

Qualifications

QUALIFICATIONS AND EXPERIENCE

• Education: Bachelor’s degree in Life Sciences, Pharmacy, Business, or a related field.
• Pharmaceutical sales experience: Typically 3–5+ years of relevant pharmaceutical sales experience with a proven record of meeting or exceeding targets.
• Specialty-market experience: Experience in specialty care, biologics, complex portfolios, multiple indications, or KOL-driven markets is preferred.
• Account and territory management: Demonstrated experience managing key hospitals or accounts; experience covering multiple or larger territories is an advantage.
• Launch exposure: Product launch experience is an advantage.
• Scientific capability: Strong scientific and clinical acumen, with the ability to interpret evidence and translate it into credible customer discussions.
• Strategic and analytical capability: Strong strategic thinking, territory planning, sales-data analysis, and insight-generation skills.
• Stakeholder influence: Advanced influencing and relationship-management skills across HCPs, KOLs, institutional accounts, distributor partners, and internal cross-functional teams.
• Ways of working: Self-directed, accountable, collaborative, and able to work effectively with minimal supervision.

WHAT SUCCESS LOOKS LIKE

• Consistently achieves or exceeds assigned sales targets and KPIs through focused territory planning, strong HCP coverage, and effective prioritization of growth opportunities.
• Delivers credible, evidence-based scientific engagement, demonstrates strong challenger- and portfolio-selling capability, and consistently uses approved customer-engagement materials.
• Builds durable KOL and key-account partnerships that strengthen advocacy, support product inclusion, and improve patient access and treatment uptake.
• Generates actionable market, customer, competitor, and payer insights that improve brand planning and cross-functional decisions.
• Contributes beyond individual results by mentoring colleagues, sharing best practices, and supporting Sales and Business Unit leadership when needed.
• Maintains exemplary compliance and governance, with accurate and timely completion of required systems, reports, expenses, and learning activities.

Additional Information

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled. 

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

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