Supervisor

Job Title: Supervisor

Location: Manchester Airport

Reporting To: Operation Manager

Salary: £16.79 per hour

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Purpose:

The Supervisor will be responsible for supervising all PRM staff on shift, working with the Control Team and ensuring compliant use of systems to assist passengers. A direct oversight of the PRM ramp operation working in conjunction with other departments to ensure the overall on time performance of the operation. The Supervisor will work a shift pattern assisting Operations Managers in the running of the operation on a daily basis.

Key Responsibilities:

· Supervise daily activities to ensure a safe and efficient operation and prescribed customer service levels are met.

· Implement and maintain effective planning and allocation of resources.

· Manage all operational staff on shift to deliver a service consistent with Contract SLA’S.

· Completion of delay reports and submission to relevant airlines ensuring full detailed information has been recorded.

· Note take alongside Operations Managers in investigation meetings where necessary.

· Responsible to Operations Managers for training and development of staff and areas requiring improvement.

· Assist Operations Managers in maintaining staff discipl