Intake/Insurance Coordinator For Home Health Agency

We are seeking an organized, dependable, and detail-oriented Intake Coordinator to support patient intake, daily office operations, clinical coordination, and basic human resources tasks. The ideal candidate will be comfortable managing multiple responsibilities, communicating with patients and healthcare professionals, and working within several computer systems.
Responsibilities Patient Intake

• Collect patient information, including name, date of birth, contact information, Social Security or Medicare number, code status, and important alerts.
• Verify insurance benefits and create accurate patient charts.
• Request medical records and follow up on missing intake documents.
• Create patient profiles in communication, pharmacy, medical equipment, and clinical documentation systems.
• Coordinate and order necessary durable medical equipment.
• Upload all patient records and documents into the electronic medical record.
• Keep the clinical team updated throughout the intake process.
  

Administrative Support

• Answer incoming calls and route messages to the appropriate team member.
• Manage office phone coverage as assigned.
• File, scan, fax, and organize paperwork.
• Update shared calendars, documents, spreadsheets, maps, and tracking reports.
• Prepare and send documents through DocuSign.
• Assist with productivit