Robot Service & Support Engineer (Boston, MA based)

Agile Robots is a global leader in industrial and humanoid robotics and physical AI, integrating advanced machine learning and robotic vision to redefine the future of work. Headquartered in Munich with a global workforce of 3,000+, we are expanding our North American service and support team.

We are a rapidly growing world-class team, constantly on the cutting edge of what’s possible in AI-driven robotics and automation, creating fast time-to-market solutions for the automotive, consumer electronics, healthcare and service industries. Our products are known for their precision, reliability, and ease of integration. We are actively recruiting mid-level engineering professionals with a solid foundational background in advanced automation to scale our operations and support the deployment of our cutting-edge robotic systems.

Role Overview

We are seeking a technically skilled Robot Service & Support Engineer. You will serve as the primary technical lead for customer deployments, applying engineering principles to install, commission, diagnose, and resolve complex issues with our robotic systems. This role combines advanced systems-level troubleshooting, skillful customer communication and hands-on repair, requiring independent judgment on root-cause analysis and corrective action. Our team works closely with R&D and customers to ensure robots operate reliably in real-world environments.

Requirements