Product Ops Analyst

We're looking for a Product Analyst to support tracking, monitoring, and reporting across our onboarding and login funnels. This role sits close to the data layer — you'll work directly with our database and analytics to keep funnel health visible day-to-day, and know when a number is significant enough to flag to Product rather than just log.

This is a hands-on, execution-focused role: not designing the analytics strategy from scratch, but owning the discipline of tracking it well and catching problems early.

Requirements

• Prior experience as a Product Analyst, Data Analyst, or similar role — ideally in a product or growth context
• Working familiarity with SQL / database querying (comfortable pulling and joining data, not just reading pre-built reports)
• Hands-on experience with Mixpanel or a comparable product analytics tool (Amplitude, GA4, etc.)
• Understanding of funnel analysis concepts — conversion rate, drop-off, cohort basics
• Comfortable working with large spreadsheets (Google Sheets/Excel) for reporting and reconciliation
• Detail-oriented — able to catch when a number looks "off" before it reaches a dashboard
• Clear written communication — able to summarize a data finding in a way Product can act on quickly
• Bonus: prior exposure to fintech, KYC/onboarding flows, or regulated industries
• Bonus: basic understanding of authentication/security metrics (login