ReBIRD Specialist
About ARC’TERYX
Located in the Canadian Coast Mountain wilderness, Arc'teryx is built on the principle of obsessive, precise design and production.
The unique in-house manufacturing and design centers allow the brand to constantly evolve and build products the right way. Timeless quality, intuitive design and simplicity result in unrivaled performance at the point of extreme need.
About the Opportunity
Arc’teryx is looking for a passionate and technically skilled ReBIRD Specialist to join our team at Commercial Bay in Auckland.
In this unique role, you will lead the delivery and ongoing development of ReBIRD services across the New Zealand market. Combining hands-on repair expertise with customer service, technical leadership, training, and process improvement, you will help extend the life of Arc’teryx products while delivering an exceptional experience for our customers.
As our market-level ReBIRD subject-matter expert, you will provide technical guidance to store teams and ReBIRD operators, manage complex repair and warranty cases, and help ensure our services are delivered safely, consistently, and in line with Arc’teryx brand standards.
