Digital Product Specialist

The Digital Product Specialist is responsible for supporting the design, testing, implementation, and continuous improvement of ACCC's digital products. This position works closely with the Digital Product Manager, the Digital Product Coordinator, developers, business stakeholders, and vendors to ensure digital products meet business objectives while providing a high-quality customer experience. The Digital Product Specialist participates throughout the product lifecycle by validating new functionality, documenting requirements, performing quality assurance testing, researching industry trends, supporting product releases, and identifying opportunities for continuous improvement across ACCC's digital platforms.

This position follows ACCC's hybrid work schedule. Employees primarily work remotely and are required to report to the office as directed by management for scheduled in-office days, meetings, training, or other business needs.

Essential Responsibilities

1. Support the planning, development, testing, implementation, and maintenance of ACCC digital products.

2. Collaborate with cross-functional teams to ensure product enhancements align with business and customer needs.

3. Assist with documenting product requirements, user stories, workflows, and feature specifications.

4. Participate in product planning, backlog refinement, and sprint activities.

5. Perform manual testing of web applications, mobile applications (Credi