Director of Digital & Product Management

Position Summary

The Director of Digital & Product Management leads ACCC’s digital product strategy and is accountable for ensuring the organizations digital products, platforms, and experiences support its strategic, operational, and client-service objectives.

This role owns the digital product roadmap and provides leadership across the full product lifecycle from discovery and prioritization through design, development, testing, implementation, adoption, performance management, and continuous improvement. The Director serves as the primary connection between ACCC’s business areas and Information Technology, ensuring that business needs are translated into well-defined, user-centered, compliant, and measurable digital solutions.

Operating within ACCCs operating system, the Director owns the Digital & Product Management function on the accountability chart and is responsible for establishing clear priorities, rocks, scorecard measures, operating rhythms, and team accountabilities.

Primary Duties & Responsibilities

This job description does not limit management’s ability to assign or adjust duties and responsibilities at any time.

•Develop and maintain ACCC’s digital product vision, strategy, multiyear roadmap, translating organizational priorities, client needs, and operational needs into actionable initiatives.

•Establish product goals, business outcomes, success measures, and value pr