Customer Success Associate

Customer Success Associate, North America Hub

About Aphex

We're the construction coordination platform that's replacing outdated spreadsheets with multiplayer tools that delivery teams love. Major contractors like Elis Don, Aecon, Bird and Mace use Aphex to deliver their projects ranging from $50 million to multi-billion dollar mega projects. Since launching in 2019, we've grown to become the market-leading solution in the UK and Australia, with aspirations to be where every major project in the world is planned and delivered.

We're now expanding into North America — this is a founding role, joining some of the team relocating from our London office to launch the new office. We've already got clients on major infrastructure projects around Toronto, and strong product-market fit proven in three other markets. We're tackling an industry that drives 10% of global GDP yet has seen productivity decline for 20 years. It's time for change.

This is a genuinely exciting time to join: you'll be one of the first hires on the ground in North America, with real scope to shape how the office and playbook develop as we scale, and clear progression as the team grows.

The Role