Senior Carrier Account Representative

Senior Carrier Account Representative Responsibilities

Procure freight carriers and develop relationships with freight carriers listed within our CRM and / or identified through individual research.

Develop strong freight carrier partnerships and capacity, arrange or negotiate loads for Arrive’s customers/shippers. 

Analyze market conditions, carrier availability, and customer shipping demands to determine which carriers can best support the customer and their specific shipping needs

Foster a cohesive working relationship with Arrive’s tracking team and engage with them daily to provide elite customer service from pick-up to delivery. 

Maintain outstanding service performance. 

Consistently update tracking boards, connect with freight carriers regularly, and manage pre-pick up status. 

Seek opportunities for new and existing customers to utilize committed capacity. 

Build strong internal relationships with the Business Development team. 

Utilize industry knowledge to resolve issues efficiently and independently. 

Qualifications

2+ years in a Carrier Sales or Brokering role is required

We’re looking for personable, hard-working individuals who aren’t afraid to go above and beyond each and every day for themselves and Arrive. 

Resourcefulness is key! We are solving complex issues each and every day at Arrive. We need