Sales Development Representative

About Assembled

Great customer support requires human agents and AI in perfect balance, and Assembled is the only unified platform that orchestrates both at scale. Companies like Canva, Etsy, and Robinhood use Assembled to coordinate their entire support operation — in-house agents, BPOs, and AI — in a single operating system. With AI Agents that resolve cases end-to-end, AI Copilot for agent assistance, and AI-powered workforce management that optimizes both human and AI capacity, Assembled helps teams deliver faster, better service while making smarter decisions about how to staff and automate. Backed by $71M from NEA, Emergence Capital, and Stripe, we're building the platform that makes AI and human collaboration actually work.

The Role

As a Sales Development Representative (SDR), your core responsibility will be generating high-quality pipeline.

We believe SDRs are more critical than ever in the AI era, that the role is best AI-enhanced (not AI-replaced), and are betting big on the function. You'll be expected to use AI fluently to research accounts, personalize outreach, and scale your impact, while bringing the judgment and product expertis