Help Desk Supervisor

Information Technology | The Problem Solvers

We are a 1,000-piece puzzle. Each of us is essential, interconnected, and intentionally designed. Together, we create something powerful: media that matters, growth that lasts, and a culture we are proud to build.

As part of our Information Technology team, you're one of The Problem Solvers, helping make sure our people have the tools, systems, and support they need to do their best work. From resolving everyday technology challenges to keeping our teams connected across offices, our IT team brings the expertise, responsiveness, and thoughtful solutions that keep the agency moving. We believe great technology should make work easier, not more complicated, and that the support we provide behind the scenes has a direct impact on the work we bring to life.

WHAT YOU'LL DO

As our Help Desk Supervisor, you'll report directly to the IT Infrastructure Manager and lead the frontline support team responsible for keeping Attention Arc's people productive, connected, and supported. You'll oversee daily help desk operations, guide and develop our IT Help Desk Technicians, and ensure technology issues are reso