Member of Technical Staff | Observability & Reliability
About the role
At Avra, every technical IC is a Member of Technical Staff (MTS). The title doesn't put anyone in a silo: you own systems and outcomes, not steps in a function, and you keep building depth in your area. Seniority shows up in your scope, level, and compensation, not in titles.
In this role, you'll join the Platform team as our go-to expert on observability and reliability. Our customers make real-time decisions based on our responses, so when we're down, their operations stop. Avra's cloud is just one more dataplane, alongside the dataplanes we operate inside customer environments — so observability and reliability have to work the same way everywhere.
What you'll do
Evolve our observability stack for logs, metrics, traces, and alerting.
Make sure every dataplane, in our cloud and on-premise, reports its active release, health, heartbeat, logs, metrics, and usage to the control plane.
Bring telemetry into customer clusters within a model where agents only make outbound connections.
Detect drift between the desired state and what's actually running in each environment.
Monitor the health of our deployment and runtime agents.
