Mid-Level Solutions Analyst

Overview

Black Canyon Consulting (BCC) is searching for a Mid-Level Solutions Analyst to support business process assessment, workflow modernization, and operational improvement initiatives. The Mid-Level Solutions Analyst will work with stakeholders and technical teams to document existing processes, identify opportunities for improvement, and develop modernized workflows that improve efficiency, consistency, and clarity.

Job Description

The Mid-Level Solutions Analyst will independently perform structured reviews of business processes, document current-state workflows, identify bottlenecks and redundant activities, and contribute to the development of improved future-state processes.

This position will participate in stakeholder discovery activities, evaluate opportunities for digital tools and automation, develop process documentation and training materials, and support pilot testing and refinement of proposed solutions.

Required Skills

• 5+ years of relevant professional experience
• Experience conducting business process analysis or process improvement activities
• Experience documenting current-state (“as-is”) workflows
• Experience contributing to future-state (“to-be”) workflow design
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