Bilingual (FR/ENG) Senior Manager – Product Operations

Role Snapshot

Location: Africa
Department: OPS – Operations
Reports to: Director – Product Operations
Work arrangement: Remote role with frequent travels to Nigeria

Our Mission

We are a technology company that provides electrical grid management software and related network analytics solutions for utilities across Africa. Beacon Power Services was founded with a bold mission to expand access to reliable electricity for over 400 million people living in Africa's cities and a vision to lead Africa's power sector through data and innovation.

How You'll Make an Impact

We are looking for a client-facing and operationally driven Bilingual (FR/ENG) Senior Manager – Product Operations to support the successful deployment and adoption of our products across our clients. Acting as a trusted operational partner to our clients, you will help ensure they can effectively use our solutions and derive maximum value from them.

In this role, you will operate at the intersection of Product, Operations, and Commercial, supporting onboarding, coordinating operational matters, and translating client feedback into actionable insights for our internal teams